SERVICES AND ADVICE: A TEAM AT YOUR DISPOSAL
Your trust and satisfaction drive our actions: everyday Total is committed to deliver to its customers the highest service standards. Every year Total trains more than 8000 managers and pump attendants to welcome you, advise you and provide you with high quality services.
Welcoming our customers: it is our role to make a difference
Expertise: our teams are trained to welcome you in the best and most efficient way possible.
Trust: you pay for the exact amount of product delivered, not more, not less.
Each customer matters: we provide each customer with a personalized greeting and tailor our services to your needs.
A complete range of products and services to make Total service stations a one stop shop
Get free services from your pump attendant: under-bonnet checks, tire gauge, window cleaning.
Save fuel by following our Eco-services program: talk to our pump attendants to find out many tips on how to reduce your consumption!
QUALITY AND SAFETY
We are committed to deliver high quality with strict adherence to safety standards throughout our distribution process. We monitor each step of our supply chain regularly to ensure we provide you with quality products and heightened safety.
At Total Nigeria Plc , we have implemented strict procedures through our distribution process, and control our products regularly to check out for potential defects as air oxidation or water presence in the products.
All our products are certified and delivered in sealed packages.
Controlling risks in service stations
At Total Nigeria Plc , we work hard every day to guarantee the safety of our customers, through equipments and installations (extinguishers, sand boxes, etc). Our teams are regularly trained on how to assess and mitigate risky situations.