Policy Guidelines

Our Guidelines  

TOTAL NIGERIA PLC’S POLICY GUIDELINES AS EXTRACTED FROM THE GROUP’S CODE OF CONDUCT AND INTENDED FOR THE COMPLIANCE OF EMPLOYEES, SUPPLIERS, CUSTOMERS AND BUSINESS PARTNERS.

GENERAL
This document which is extracted from the TOTAL group’s CODE OF CONDUCT, is directed at the categories of stakeholders indicated above, and is intended for strict compliance by all parties. Breaches of these rules will, for employees, trigger summary disciplinary action in line with existing conditions of service. For other categories of stakeholders indicated above, such breaches will, unfortunately, serve to terminate all existing business relationships with the company.

GUIDELINES ON SPECIFIC MATTERS
A.   SUPPLIER/CUSTOMER/PARTNER RELATIONSHIP WITH TOTAL
TOTAL is committed to operating open, fair and transparent relationships with its business partners.To this end, employees are expected to be honest and helpful to all, in an atmosphere of mutual respect.Conversely, our partners are required to demonstrate transparency in all business transactions with the company and to apply principles to all transactions with the company.

B.   BRIBERY/ CORRUPTION POLICY
TOTAL rejects bribery and corruption in all forms, whether public or private, active or passive. Neither employees nor the company’s associates and partners are permitted to offer or accept inducements of any type whatsoever in relation to the performance of any function or duty. All company procedures involved in the tender for an award of contracts for goods and services will be complied with strictly in an open and fair manner.Any prospective contractor / supplier of goods and services who has reason to question the transparency of such procedures must bring such complaints to the attention of management promptly.

C. GIFTS POLICY
TOTAL discourages the offer and receipt of gifts, either from employees to business partners or from the latter to employees, so as to foster an atmosphere of transparency and proper conduct. However, in deference to customary courtesies between business partners, the exchange of gifts may be allowed within limits.In all such cases, the value of gifts given or received must never exceed the sum of $150(USD).Employees are expected to reject gifts that cannot be justified or that are obviously designed to compromise them in the discharge of their lawful functions.Demands for gifts or gratification from employees are strictly forbidden and business partners are expected to promptly bring such incidents to the attention of management.

PHONE-IN SERVICE
All stake-holders indicated in this document who may have questions, complaints or suggestions in relation to the matters set out above may reach any of the following members of management as indicated below:
01 2621805 (Corporate Affairs Manager)
01 2621805 (Head of Division, Human Resources and Corporate Services)
01 2621801 (MD)