Customer Service Centers


THE CUSTOMERS' DREAM FOR PROMPT ORDER & DELIVERY

TOTAL's Customer Service Centres are evenly distributed within the geographical coverage of Nigeria.

Each Customer Service Centre is equipped to cater to the needs of customers within its area, bringing Total to the customer's doorstep and closer to his heart .

The Customer Service Centre is a one stop-centre for product order and delivery, offering quality service seasoned with promptness and professionalism. The Centre is characterized by a serene customer-friendly atmosphere and is manned by well trained officers who are on hand to:

  • Transact business with the customer.
  • Provide information on Total's wide range of products.
  • Respond to customer's questions, requests and complaints.
  • Monitor Customer accounts and balances.
  • Obtain customers' feedback on products and services.

The Total Customer Service Centre:

  • Respects delivery commitment to Customers.
  • Utilizes a wide range of logistical resources to meet customers needs.

The driving objective of the Customer Service Centre is Total Customer Satisfaction.

To locate a Customer Service Centre nearest to you, click on the following link:
Total Nigeria Plc CSC

 

Contact Us

Should you have any enquiries with respect to our Customer Services, please feel free to contact us.

The Sales Administration Manager
Tel: (+234) (01) 2621780-9 ext 2204, 2206
Email: csc@total.com.ng