A global energy provider

Total is the world's fifth-largest publicly-traded integrated oil and gas company*, with operations in more than 130 countries worldwide spanning all the aspects of the petroleum industry, including Upstream operations (oil and gas exploration, development and production, LNG) and Downstream operations (refining, marketing and the trading and shipping of crude oil and petroleum products) shipping.

Total is also a world-class chemicals producer (Base chemicals: petrochemicals and fertilizers, and Specialties: rubber processing, resins, adhesives and electroplating) and has interests in the coal-mining and power generation sectors. In addition, Total is helping to secure the future of energy through its commitment to developing renewable energies, such as wind, solar and photovoltaic power and alternative fuels.

With more than 96,000 employees worldwide, Total reported sales of €131.3 billion in 2009.

A leader in each of the core businesses

Upstream - Exploration and production activities in more than 40 countries - Production of oil and gas in 30 countries - Production: 2.28 million barrels of oil equivalent per day - Proved reserves: 10.5 billion barrels of oil equivalent as of December 31, 2009**

Our responsibilities as a manufacturer

As an international energy provider and chemicals producer, we are directly concerned by major global economic, human resources and environmental issues. We are committed to tangible objectives as part of our corporate social responsibility process, whose procedures, practices and performance are clearly defined and disclosed.

Total's main challenges as a manufacturer are sustainably developing energy supply, ensuring the safety of operations and reducing their environmental footprint, helping to combat climate change, respecting and promoting human rights, respecting neighboring communities, and contributing to the development of host countries.

Source: 2009 Registration Document
* Based on market capitalization as of December 31, 2009
** Based on year-end Brent price of 59.91 $/b
*** Limited to proved and probable reserves covered by E&P contracts on fields that have been drilled and for which technical studies have demonstrated economic development in a 60$/b Brent environment, including the portion of heavy oil in the Joslyn field developed by mining
**** Company data based on refining and/or sales capacities
***** Company data, PFC Energy of September 2009 based on quantities sold
****** Company data, based on consolidated sales